Privacy Policy for CameraLevo

Effective Date: January 14, 2025

At CameraLevo, we value and prioritize the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.cameralevo.com. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our website:

  • Personal Information: This includes information that you provide directly to us, such as when you create an account, make a purchase, or contact us for customer support. This information may include:

    • Full name
    • Email address
    • Phone number
    • Billing and shipping addresses
    • Payment information (credit/debit card details)

  • Non-Personal Information: We may also collect non-personally identifiable information such as:

    • Your IP address
    • Browser type
    • Device type
    • Pages viewed on our website
    • Time spent on pages
    • Referring website URLs
    • Other technical data collected through cookies or similar tracking technologies

2. How We Use Your Information

We may use the personal and non-personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
  • Customer Communication: To respond to your inquiries, send order updates, and provide promotional offers if you have opted-in.
  • Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.
  • Marketing: To send promotional emails or newsletters with updates, special offers, or new product information (only if you have consented to receive such communications).
  • Fraud Prevention and Security: To protect against fraud, unauthorized transactions, and other malicious activities on our website.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. These measures include the use of secure servers, encryption, and firewall technologies.

While we use industry-standard methods to protect your personal information, please understand that no method of electronic transmission or storage can be completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with third-party vendors, such as shipping companies or payment processors, to help us fulfill your orders. These service providers are obligated to protect your personal information and use it only to perform specific services on our behalf.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or government regulation, or to protect the rights, property, or safety of CameraLevo, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site functionality, and analyze how visitors interact with our site.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your experience on our website, as some features may not work correctly.

6. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect from you:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or outdated personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Cookie Preferences: You can control or delete cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by CameraLevo. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make changes, we will post the revised policy on this page with an updated “Effective Date.” By continuing to use our website after such changes, you agree to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@cameralevo.com
  • Phone: 413-714-0469
  • Address: 497 Hilltop Street, Springfield, Massachusetts, United States

Thank you for trusting CameraLevo with your information. We are committed to protecting your privacy while providing the best service and products in photography.